Controller
The controller is Angel Alvarez, Spanish NIF 51135264P, at Emiliana de Zubeldía, 6 — 28320 Pinto, Madrid, España. Contact compras@perrosterrier.es about privacy or data requests. Telephone: +34 687 103 731.
Data, purposes and legal grounds
- Contact: your name, email and message to answer your request or take pre-contractual steps, depending on its content.
- Account: name, email, protected password and profile or address data to manage access and your relationship with the store.
- Orders: identification, contact details, addresses, invoicing information, items and amounts to fulfil the purchase, delivery, handle issues and meet tax and accounting obligations. Grounds are performance of the contract and legal obligations.
- Security: technical information and logs needed to protect access and prevent abuse, on the legitimate interest of protecting the store and its users.
- Optional analytics: where Google Analytics is configured and you accept analytics, navigation data is used to measure website use, based on consent. You may withdraw consent in cookie preferences.
Required fields are necessary for the requested function. Without them, an enquiry or purchase may not be processed. The contact form is not an automatic advertising subscription. We do not take automated decisions producing legal effects about you.
Providers and recipients
Hosting uses Hostinger. Payment takes place in Stripe’s environment; we do not keep the full card number or security code. Necessary delivery details are shared with Correos or InPost according to the selected method. Data may also be disclosed where legally required.
Google is involved if consented analytics is enabled. Some providers may process data outside the European Economic Area; valid safeguards, such as adequacy decisions or standard contractual clauses, must apply where necessary. See Hostinger, Stripe and Google.
Retention
We retain data as needed for an enquiry, account or order. Afterwards, only information necessary for legal duties or potential liabilities is retained for applicable periods with restricted access. Account deletion does not automatically remove records that must legally be retained.
Device storage is described in the cookie policy. You can change your choices or remove it in your browser.
Rights
You may request access, correction, erasure, restriction, objection or portability where applicable, and withdraw consent without affecting earlier processing. Email compras@perrosterrier.es explaining the request. If there are reasonable identity doubts, we may request only the information needed to verify it.
You may complain to the Spanish Data Protection Agency or the competent authority in your country of residence.
Security and updates
We apply protection and access controls without claiming any system is infallible. We will update this policy if purposes or providers change. Avoid sending unnecessary personal information in enquiries.
Updated: 15 October 2026.
Reviews, loyalty and direct contact
Reviews: when you submit a review for publication, we process your chosen display name, rating and text. We internally link the review to your purchase to verify it and prevent abuse, based on our legitimate interest in authentic reviews. Publication relies on your consent when submitting the review for that purpose; you may request its removal by contacting us. We moderate spam, personal details and offensive content; a negative opinion is not a reason for rejection. We do not publish your email or order number. Reviews are retained while published or as necessary to handle a request or applicable liability.
Loyalty: if the programme is activated, we will provide its terms before applying it. Account, purchase, points and redemption data will be used to administer the programme benefits under those terms. Participation does not automatically subscribe you to advertising.
Email and WhatsApp: you may choose these channels for enquiries or purchase support. We use the information you provide to respond and, where relevant, perform the contract, retaining it during support and for applicable obligations or liabilities. The WhatsApp link opens an external service only when selected; the shop does not embed a WhatsApp chat. WhatsApp processes data under its privacy policy, which you should review when using it. Email and the contact form remain available as alternatives.